Microsoft 365 automation for UK SMEs

Stop paying people to chase, copy and reconcile work. Make Microsoft 365 flow.

FlowOps finds the admin worth removing, proves the value, then builds the workflow inside your Microsoft 365 tenant — with clear scope, human approval and a documented handover.

Find your first automation Book a free review
From £2,450evidence-led assessment
4 wkstypical pilot target
Your tenantdocumented handover
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Power Automate Power Apps Microsoft Teams SharePoint Copilot Studio

How admin becomes flow

01Today

Admin lives in the cracks

Requests in inboxes. Trackers in spreadsheets. Approvals chased by hand. Nothing joined up, nothing visible.

02Discover

We map how work really flows

Every task, owner and handoff — measured against a baseline, before a single thing is built.

03Automate

The pieces connect and run

Power Automate routes the work. Teams notifies the right people. SharePoint keeps the record. Automatically.

04Flow

One calmer, visible system

Current status. Configured records. Hours can be handed back to your team as the process is adopted.

What we build

Real automations, running
quietly in the background

A few of the back-office processes we wire together inside Microsoft 365 — each one removing manual steps your team shouldn't be doing by hand.

Client onboarding

A new-client form can kick off agreed SharePoint setup, Teams alerts and Planner tasks, with configured records retained for review.

  • Illustrative example: a 3-day process reduced to around 4 hours

Invoice chasing

Power Automate watches payment terms, sends polite chasers on schedule and surfaces aged debt live — no diary notes, no awkward emails.

  • Illustrative: structured chasing may help payments arrive sooner

Document approvals

One structured request can route to an agreed approver in Teams, then file the reviewed version in SharePoint with decision records retained.

  • Illustrative: approvals in minutes, with configured controls
ROI calculator · interactive

What is manual admin
actually costing you?

Use the sliders to build a conservative starting estimate. We replace the assumptions with evidence from your own processes before recommending a build.

Inputs

Set a realistic starting point. We use these figures only to decide whether a deeper assessment is worthwhile.

6
Staff spending meaningful time on manual back-office tasks.
8
Repeatable intake, chasing, approvals and reporting work.
£35
Fully-loaded average cost across the people involved.
Indicative capacity case

Based on 48 working weeks and a deliberately cautious 45% potential recovery assumption.

Annual cost of this admin today£80,640
Potential annual capacity to reclaim£36,295

Only a discovery sprint can validate the recoverable share, exceptions and implementation case.

1,037
Potential hours / year
28
Full-time weeks / year
Working estimate, not a savings promise.
Get your full free roadmap
What we do

Three ways we turn
admin into flow

Start with discovery, prove value through a controlled pilot, then scale what works. No big-bang projects.

Workflow Discovery & Roadmap

Map your processes, find the bottlenecks, quantify time loss and prioritise the highest-value automation. The essential first step.

  • End-to-end process mapping
  • Feasibility & licence cost estimate
  • Recommended pilot scope

Power Apps & Automate

Replace spreadsheet trackers and email chains with structured apps, approval workflows and automated notifications — centred on Microsoft 365 and the connectors your tenant approves.

  • Request & onboarding apps
  • Approval & reminder flows
  • Teams & SharePoint integration

Copilot Studio Agents

Internal AI agents that answer process questions, guide users through workflows and trigger approved actions — grounded on your own policies.

  • Knowledge & FAQ agents
  • Guided workflow bots
  • Governance & safety checks
How we work

A disciplined path from
first call to live automation

Mapped, measured and validated before anything is built — so automation solves the right problem first time.

01

Discover

Map processes, users, data flows and pain points. Define measurable success criteria before touching any technology.

02

Validate

Check security, licensing, integrations, DLP policies and data sensitivity. Confirm technical feasibility.

03

Design

Define the target solution across Power Apps, Power Automate, Copilot Studio and reporting — before writing a line of code.

04

Pilot

Build one controlled workflow, test with real users and measure impact against the pre-agreed baseline.

05

Scale & hand over

Roll out what works, train your team and hand over documented ownership. The build is designed to reduce dependency on us, with clear scope and maintainable components.

Before & after

Same team. Same tools.
A completely different day.

Engagements

Clear, evidence-first pricing

Guide prices below exclude VAT unless stated. Scope is confirmed before you commit, evidence first. Implementation is then quoted separately as fixed-price options from the findings — you only build what the numbers justify.

Assessment

Focused

From £2,450Guide price · 2–3 weeks
  • Up to 5 stakeholder interviews
  • 5–15 automation opportunities identified
  • Up to 2 priority processes assessed in detail
  • High-level ROI estimate
Book a call
Most popularAssessment

Standard

From £3,950Guide price · 4–6 weeks
  • Up to 8 stakeholder interviews
  • 10–25 automation opportunities identified
  • Up to 4 priority processes assessed in detail
  • ROI and payback assessment
  • Phased implementation roadmap
Book a call
Assessment

Extended

From £5,950Guide price · 6–8 weeks
  • Up to 12 stakeholder interviews
  • 20–40 automation opportunities identified
  • Up to 6 priority processes assessed in detail
  • Deeper business cases per opportunity
  • Roadmap plus fixed-price build options
Book a call
Implementation

How the build gets priced

The build itself is never a fixed catalogue price — it can't be, until someone has actually gone through your processes and found where the real efficiencies are. Two ways to get there.

Build

After our Assessment

From £3,950Guide price · fixed scope from your findings
  • Scoped directly from your Assessment
  • Fixed-price quote before any build starts
  • You only build what the numbers justify
Discuss your build
Build

Bring your own discovery

From £3,950Guide price · fixed scope after review
  • Already mapped what needs automating?
  • We work from your own analysis, not from zero
  • Same fixed-price approach, no assessment required
Discuss your build
Built for buyer confidence

Useful automation.
Under your control.

The point is not to add another black box. It is to make the work visible, measurable and safer to run.

Built in your tenant

The automation is built in your Microsoft 365 environment, using your permissions, policies and approved connectors. Any external service or data path is identified before build, and you own the resulting automation.

Evidence before build

We baseline the process, quantify the opportunity and define acceptance criteria before any implementation work starts.

Human control stays

Approvals, exceptions and sensitive decisions remain visible. Automation handles the repeatable work; people retain control.

Free tools

Start with zero commitment

Three free tools to benchmark where you are and show you exactly where automation fits your operations.

Free + £14.99 upgrade

Quick Win Identifier

Map your processes, model your ROI and get a phased automation roadmap in minutes.

Try it free Free

AI Readiness Assessment

15 questions across 5 dimensions. Get a benchmarked readiness score and prioritised gap report.

Take the assessment Free

AI Governance Blueprint

UK-focused governance assessment. See where your AI policy gaps are before they become a risk.

Get your blueprint
Questions

The things teams ask first

Ready to stop rebuilding the
same admin by hand?

Book a free, no-obligation 30-minute discovery call. We'll tell you honestly whether automation can help — and where to start.

01Bring one painful process
02Leave with an honest recommendation
03Only build what the evidence justifies
Book a free call Try the free tool first